Your website was one of many I viewed before our trip and I have to admit seeing the website mentioned in an article on moving to Vancouver did make me take another look in more depth.  It is a good marketing ploy to suggest spending half a day on a research tour and this did meet our expectations.  We were looking for an overview of the types of property available in the areas chosen for the money we could afford and this was, on the whole, achieved.  We were not reluctant because to put it bluntly we could just walk away if it wasn't working out. 

To us it was a plus point that you had moved to Vancouver yourselves some years ago and therefore had experienced each stage of the buying/moving process and knew the pitfalls. This provided a more value added service than just being a realtor.

I suppose we achieved the purpose of our visit, we probably know Highway 1 and parts of West/North Van better than some locals and as a result we purchased a property which I hope we get to live in at some stage.  [Molly and Tim rented their property out initially]

I don't know if you get many people who try to buy within a week [as Molly and Tim did] but if you get the impression they are looking to do so it may be worth suggesting they get a bank account sorted out immediately upon arrival and bring all their financial info with them if they need a mortgage.